We take pride in the craftsmanship and quality of our jewelry. Each piece is carefully inspected before shipping to ensure it meets our standards.

• We do not accept returns.
   
• Exchanges are available in-store only for items of equal value (or higher with price difference) within 14 days of purchase.
   
• Items must be unworn, unused, and in their original packaging with the original receipt.
   
• Custom pieces, engraved, resized, or special orders are not eligible for exchange.
   

Please visit our Contact page for any questions regarding eligibility before bringing your item in for exchange.

We offer secure, insured shipping both domestically and internationally. All shipments require a signature upon delivery.

• Orders for in-stock items are typically processed within 1–3 business days.
   
• Custom or made-to-order pieces will have estimated processing times communicated at checkout.
   

• Shipped via UPS, FedEx, or USPS.
   
• Fully insured with signature confirmation.
   
• Rates are calculated at checkout.
   

We ship globally using trusted carriers (FedEx, UPS, DHL, or equivalent), with full insurance and tracking.

• Shipping Fees: Calculated at checkout based on destination, weight, and size. Typical international insured express rates range US $70 – $120, depending on the region.
   
• Duties & Taxes: Customers are responsible for any customs duties, taxes, or fees charged by the destination country.
   

All packages are shipped with declared value and insurance coverage. Packaging is discreet and secure to protect high-value goods in transit.

• Customs inspections or carrier delays may occur.
   
• Any damaged or missing packages must be reported within 48 hours of delivery to initiate a carrier claim.
   

Orders can be updated or cancelled before shipment. Once shipped, changes cannot be made.